Meet Your Total Protection Team

At the Dickerson Agency, we’ve meticulously built a team with individuals who uphold the highest standards and possess a genuine heart for service. For over 30 years, the Dickerson Agency Team has been dedicated to helping people, just like you, secure the protection they need to safeguard everything they’ve worked so hard to achieve. Our primary goal is to ensure that your quality of life is protected in the event of a claim.

No matter which insurance agent you interact with on our team, you can expect the best experience possible. Each member of our team is committed to providing you with personalized, attentive service that meets your unique needs. But don’t just take our word for it—see what our customers are saying about their experiences with the Dickerson Agency Team here!

Get Familiar With The Dickerson Insurance Team

Kimberly Dickerson

CIC CFO

Kimberly is a Second Generation Independent Insurance Agency Owner with over 17 years of experience in the industry. Hailing from Texas and then planting her roots in Georgia, she has spent the majority of her life growing up in the South. Don't let that fool you though, she loves to travel all over, and relishes the experience of being in new countries and trying new things.

Kimberly is a Licensed Life and Health, Property and Casualty Agent in multiple states in the Southeast. Recognized as a dedicated industry professional, she served as the inaugural chairman of the reinvented Young Professionals Committee of the PIA of Georgia, and in 2012, was honored as the Young Professional Agent of the Year. Kimberly has served on a number of Agent Advisory Boards and is a strong advocate of the Independent Insurance Agency model.

Fun Facts:

Loves to watch a good soccer match.
Can raise her voice several octaves when she gets excited.
Beagle enthusiast and rescue animal supporter.

Meet Kimberly

Lisa Dickerson

CPIA President

Lisa, the youngest of three siblings, was born in Tulsa, Oklahoma, though she spent her formative years, right here in Kennesaw. She loves spending time with family & friends, including her beloved dogs, Opie & Temma, and her cantankerous cat, Maggie. When not wrangling her animals who are vying for her affections, you are likely to find Lisa hoofing it down a fairway on a local golf course or traveling to a faraway destination.

Lisa began helping out around the agency while she was still in high school, started a full-time position as an agent in 2001, and ultimately took the reigns as President of the company in 2009. As any President of a company can tell you, Lisa wears many hats throughout the office. She helps handle Commercial and Personal Lines accounts, continuing education and on-going training for the staff, pursues new and emerging technologies, and serves on a number of Agent Advisory boards.

Fun Facts:

Papillion Pooch Enthusiast
Loves the microphone and giving speeches.
Will be the first to start a line dance if given the chance

Meet Lisa

Matt Lutes

Operations Manager

Matt joined the Dickerson Agency team in 2017, although he has been an honorary member of the Dickerson family since 1990. Originally from Arkansas, Matt has lived all over the country, from Missouri to Alabama, New York to California. He settled back down in Atlanta in 2008. With a background in event planning and fundraising, as well as restaurant management, Matt brings his unique perspectives as an outsider to the insurance arena.

Matt currently manages our daily operations, social media sites and agency webpage, as well as our advertising and marketing materials. He also coordinates our client communications that keep everyone engaged with what is going on at the agency.

Fun Facts:

Matt has several tattoos, all of which have been for various charity organizations.
Remembers way too many song lyrics and random "useless" facts.
Is Belinda Carlisle's #1 Fan

Meet Matt

Brianna Rosselot

Licensed Agent

Brianna was born and raised in Danville, Indiana, and began her career in insurance in 2021 after taking a leap of faith to pursue a new path. She quickly discovered a passion for helping people protect their livelihood and providing them with peace of mind.

Outside of work, Brianna enjoys spending time with her family, diving into a good book, working out, and advocating for Autism Awareness.

Fun Facts about Brianna:

She’s a proud Potterhead who loves all things magical.
A gamer at heart, she’s always ready for the next adventure.
She’s a huge fan of horror and all things spooky!

Meet Brianna

Dawn Merrick

Licensed Agent

Dawn was born and raised in Hartville, Ohio, a true quiet, quaint farming town. She lived in that area until she was 26 when she met and married her husband (just celebrated our 23rd anniversary March 31st). Since then they have lived in Florida, California, Virginia, and North Carolina where they have settled and made Sneads Ferry, NC their forever home.

When not hanging out with her husband, 5 kids, and 6 grandbabies, she is planning her next adventure with her husband, whether that's a weekend away exploring somewhere new or their next cruise. She is a cruiseaholic ever since going on her first cruise in 2024.

She started her journey in insurance in 2013 in sales of Medicare and Life insurance. Through the years she has grown her insurance experience in different areas and has come to realize she LOVES Commercial Insurance above all others.

Fun Facts:

She's a HUGE nerd & Potterhead. IYKYK.
Can talk for hours about her kids and grandkids
Typically shy, but will talk your ear off if you initiate conversation first!

Meet Dawn

Kasey Douglas

Licensed Agent

Born and raised in Mobile, Alabama, Kasey discovered her passion for insurance early on when her mom introduced her to the field during her junior year of high school. With 13 years of experience in the industry, including five as the owner of a small insurance agency, she has cultivated a deep love for helping clients protect their assets and livelihoods.

When she’s not working, Kasey treasures time with her family, enjoys summer days raising her two boys at their family lake house on Lay Lake, and loves planning her next cruise adventure.

Fun Facts about Kasey:

She’s an archery enthusiast who loves hitting the bullseye.
On weekends, you’ll often find her two-step dancing with her love, Austin.
She’s a creative spirit who enjoys tackling DIY home projects.

Meet Kasey

Keecia Taylor

Licensed Agent

Meet Keecia, a true Kansas native who grew up on a bustling farm—where chickens outnumbered people—and spent her summers chasing the thrill at local dirt tracks and her winters warming up in gyms. After a stint as a teacher, she pivoted to the world of insurance in 2017 following a dramatic episode where her house decided to spontaneously combust (everyone was fine, thankfully!). She's since dedicated herself to helping others protect their homes with less pyrotechnics involved.

When she's not crafting the perfect policy, you might find her in the great outdoors, getting her hands dirty in her garden or perfecting her flower beds—and yes, she scrubs up nicely! As a supermom on wheels, she's logged over a million miles supporting her three kids’ dreams from sports fields to academic halls. Her eldest's departure for wrestling at Oregon State is giving her all the feels (and maybe a few gray hairs).

Fun Facts:

Though she barely scrapes five feet, Keecia can still walk on her hands and stand on her head—just not at the same time!
She's traveled enough miles to touch the moon and back (twice!), all in the name of parental support.
Her secret indulgence? A Starbucks pistachio latte—it's practically a hug in a cup!

Meet Keecia

Mariah Hutchings

Commercial Lines Processor

Mariah was born and raised in Marietta, GA. When she's not busy playing couch potato with her husband and watching Notre Dame football, you can find her researching her next beach vacation. The only girl in a family with three brothers, she is a self-proclaimed "neat freak" and you'll not find things untidy or misplaced around her home or office any time soon.

Mariah joined the agency in 2019. She was introduced to the insurance field by her mother-in-law when she was just 19 years old, and has been going strong ever since. Mariah plays a key role in helping our commercial lines agents, by assisting the entire department with renewals, emails, audits and handling certificate requests.

Fun Facts:

Loves country music, but is especially a sucker for John Mayer and Ed Sheeran.
Is susceptible to most bribes that involve gummy bears.
Don't get her started on her cat, Una

Meet Mariah

Nicholas Illanes

Licensed Agent

Nicholas represents the Dickerson Agency as a proud veteran from his sunny home on the West Coast. Born in Orange, California he has also made trails and ventured through Oregon and Texas. After serving 4 years in the 1st Calvary Division, Nicholas decided to take up MMA and Muay Thai, where he now enjoys coaching up and coming fighters. Don't let the toughness fool you though, he's the father of 3 daughters, a big softy and is lovingly referred to as "nicky-poo" by most of the staff.

Nicholas has been in insurance as a personal lines producer, office manager, regional sales manager and is now comfortably sitting in a chair within our Commercial Lines department. His favorite thing about insurance is living up to the Dickerson Agency Mission Statement by "helping you buy insurance that will protect your quality of life, in the event of a claim".

Fun Facts:

Likes to go dancing.
Has never met a sour candy he didn't like
Has been self-awarded Employee of the Month at every job he's had

Meet Nicholas

Terri See

Licensed Agent

Terri is no stranger to the insurance world. She’s been working in the industry for 25 years this year! Born in Hawaii (a military brat, like a lot of us), she eventually moved to Virginia Beach before settling in central Virginia.

A mom of 5, she definitely knows the importance of having the right protections and coverage in place for families and loves educating others on the insurance world. In her spare time she enjoys camping, crabbing, reading and spoiling her grandchildren.

Fun Facts:

Has written 2 Childrens Books
Loves to cook, but hates the clean up.
Has met the Doobie Brothers.

Meet Terri

Vicki Fuller

Licenced Agent

Vicki hails from the State of Louisiana, where she was born and raised in New Orleans. She started her insurance career straight out of high school and has been in the industry ever since. She moved to Georgia with her family in 2001, has 2 daughters and a set of identical twin grandsons that she adores.

Vicki really enjoys getting to know her clients, and making them feel welcomed as part of her own family. Knowing the small details of her client's lives helps her to navigate the best options available to best suit their needs, and to make recommendations of when things might need to change.

Fun Facts:

She's a total gamer and loves video games!
She enjoys making deco mesh door wreaths.
If there is a rock show in town, you'll more than likely be able to find her there.

Meet Vicki

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Otis "The WonderDog" Lutes

Good Will Ambassador

If Otis were to descibe himself, he'd probably say something along the lines of "Woof woof woof. Ruff ruff woof. Ruff ruff, woof woof", and we couldn't agree more. When he's not running around the office making sure everyone has seen him and given him attention, he likes to stare at his toys in the hopes that they will animate and come to life to play with him.

Although Otis is an English Lab, he no longer has an accent. In his free time, which is always, he enjoys acting like he hasn't been fed in weeks when he sees you eat food, chasing any type of toy or ball, and crop dusting the office.

Fun Facts:

Everything about Otis is fun, and that's a Fact.

Meet Otis